If your matter is urgent or you need to speak to a Family Law Solicitor right now, we can accommodate it. Please call 07 2113 4645 and ask to be connected to a Solicitor while you are on the call.
Questions and Answers
On this page you will find answers to the most common questions that clients ask about how we operate. If you cannot find an answer, please message us via live chat or give us a call.
This is one of our firm's core values. We do not charge and will never start charging for our consultations. We believe that everyone has the right to free legal advice. Hence, you do not ever have to pay for your consultation, even if you choose to take on our services. Our team has proudly completed over 28,000 free consultations.
No. We do not put a limit on the length of your consultation. All consultations are no obligation and absolutely free of charge. You can attend your first consultation free. We charge very affordable fee of $160 for subsequent consultations if you need more than one.
To guarantee your spot, we advise to book in advance. However, we do have a number of walk-in locations: Parramatta Office NSW, Brisbane City Office QLD, Caboolture Office QLD.
Yes, we will provide you with a fixed fee quote. Usually, it is possible to provide you with our fixed fee quote after attending a 1-hour free consultation. For complex litigation matters, we will be able to give you a fixed fee quote for a particular stage of your case.
- The first reason is that we are a large law firm. We can offer very low fixed fees because we have a significant volume of matters.
- Secondly, we do not charge for communication with our clients and correspondence with other parties and courts. All charges are included in the fixed fee.
- Most importantly, we do not complete unnecessary work/documentation. We work in a very efficient results-orientated manner, and do not charge for unnecessary steps (common in most practises).
No, it absolutely does not. Our unique business model allows us to charge less; however, the lower price does not reflect the competency of our professionals. Our Directors, Associates, Senior Solicitors, Solicitors and Paralegals are fully experienced in Family Law matters and often deal with very complex cases. We guarantee top quality work.
No, we do not work on Legal Aid grants. However, we often assist clients who are not eligible for Legal Aid.
No. The Fixed Fee is the maximum amount we will charge you for the agreed scope of work. If the matter is settled earlier, or you decide to cease work, we will only charge you for the work which has been completed to date.
No. All correspondence and communication with our clients is included in the fixed fee.
Yes, everyone is eligible for a Payment Plan. We neither have a selection criteria, nor do we charge an interest rate with the plan.
Yes. You can choose traditional hourly rates (optional). We made it low and straightforward, at just $220 per hour (including GST), which is significantly less than other law firms in Australia. However, none of our clients ever asked for an hourly rate. Our clients prefer a fixed fee.
We do not ask our clients to pay large amounts upfront. We offer clear payment plans. We can commence work on your matter without an initial deposit if you cannot afford one.
Of course, you can. Feel free to choose the platform you are most comfortable with. Our aim is to make the whole process as smooth and simple for you as we possibly can.
No, on 1 February 2020 we stopped charging clients for travel & accommodation. These expenses are on us. You pay for actual legal services and representation only.