That is certainly not true at a lot of firms - it’s definitely not true at Genuine Legal
. Like in every workplace, there have to be systems in place to ensure each employee not only delivers on deadlines, but can also communicate their progress with the client.
At Genuine Legal we aim to keep ourselves accountable for the work that we do. This is why we allow our clients to partake in that task! We use an App where each client can observe their case being handled in real time. There, they can keep track of the progress, ask our lawyers questions and access all necessary documents.
If we’re late on a deadline, you can call us out - it’s that simple!
Systems like these can ensure that each lawyer is being kept accountable for their work, and each client can have more peace of mind knowing that their case is being worked on in real time.